Delivery methods and charges
We offer reliable and convenient delivery across Sri Lanka:
- Delivery Charge: Rs. 300 (flat rate, anywhere in Sri Lanka).
- Delivery Method: Orders are shipped via a trusted courier service, ensuring your package reaches you safely.
Important Notes:
- Delivery typically takes 2–4 working days.
- Couriers will call before delivery, so please ensure you answer their call to confirm receipt.
Your satisfaction is our priority, and we’re committed to making your shopping experience smooth and hassle-free!
Order tracking
Need to track your order? Simply send us a message through WhatsApp, Facebook, or email, and our team will assist you with the latest updates on your delivery.
We’re here to ensure your shopping experience is smooth and transparent!
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I still have not received my order
If your order hasn’t arrived:
- Please ensure you answer calls from the courier service to confirm delivery.
- If you missed any calls, try calling back to avoid delays.
You can also reach out to us via WhatsApp, Facebook, or email, and we’ll help you check the status of your order promptly.
We’re here to assist you every step of the way!
The items received are incorrect or are defective
We strive for accuracy and quality, but if an issue arises with your order, here’s how we handle it:
- Incorrect Items: If we mistakenly sent the wrong items, we will promptly send you the correct ones.
- Defective Products: If the product is damaged due to a genuine transport issue, we will replace it with a fresh order at no additional cost.
Important Notes:
- The damage must be genuine and clearly caused during transport.
- Each case will be reviewed individually, and the final decision will be based on the specifics of the situation.
We’re committed to ensuring your satisfaction and will work with you to resolve any issues fairly!