What is your tagline?
Our tagline is “Premium Natural Care”, reflecting our commitment to providing natural solutions for skin, body, hair, weight management, and mind wellness.
What types of products do you offer?
We offer a wide range of natural, chemical-free products for:
- Skin care (e.g., pimple and acne solutions)
- Body care (e.g., Shape-Shift Advanced Fat Loss Oil)
- Hair care
- Weight management
- Mind wellness
What are your payment options?
We accept card payments through all major credit and debit cards. Please note that cash on delivery (COD) and bank deposit options are not available.
What are your delivery charges and methods?
- Delivery Charge: Rs. 300 (anywhere in Sri Lanka).
- Delivery Method: Orders are delivered via a trusted courier service within 2–4 working days. Couriers will call before arrival, and it’s essential to answer their calls to confirm delivery.
How can I track my order?
- To track your order, send us a message through WhatsApp, Facebook, or email, and we’ll provide the latest updates.
What should I do if I haven’t received my order?
Ensure you:
- Answer calls from the courier service.
- Call back any missed calls.
If there’s still an issue, send us a message, and we’ll assist you in checking your order status.
What happens if I receive the wrong or defective items?
- If we sent the wrong items, we will resend the correct order.
- If the product is damaged due to genuine transport issues, we will replace it with a fresh order free of charge.
- Each case is reviewed individually, and the final decision will be made accordingly.
Do your products have side effects?
- No, all our products are natural, chemical-free, and safe, with no side effects.
How long does it take to see results with your products?
- Most of our products show visible results within 2–3 weeks when used as directed.
How can I contact you for further inquiries?
You can reach out to us via:
We’re here to help with any questions or concerns you may have!